ITECFINAL Essay Example | Topics and Well Written Essays - 3750 words

ITECFINAL - Essay Example For instance, on its initial launch, users need to register for an account prior to do online shopping for insurance plans. There was a design flaw that was provoking uncertainty to the website visitors/users and hence was imposing a serious error in user e-commerce experience. Moreover, the design was constructed by non-technical personnel without any knowledge of how the website will utilize technology available at backend. It is astonishing that the user can access all the contents of the website without registration and the website should not degrade its performance when a large number of users trying to purchase health insurance. However, for a federal function website, 700, 000 is not a massive number in terms of other federal or government website visitors. Moreover, if we compare the number of visitors with some other popular social networking sites, they have billions of daily visitors. Likewise, the integration of this site with the other sites such as Internet Revenue Serv ice and the Department of Veteran affairs has severely affected its navigation response. Moving forward, the website needs to validate information from different interfaces of other systems that are using old technology, there is a dependency that needs to be sorted in the design phase of this website. Currently, the delay occurring on these old systems is reflecting on the website and end user is suffering. Secondly, there is one more issue that adds more problems for the end users i.e. data corruption that has already been identified and it is increasing day by day. The data submitted by the end users is submitted to insurance companies via and they have already reported about receiving bad data, as there are issues in dependent classifications etc. As already more than fifty vendors were working on different areas of this site, glitches were expected. Experts concludes that the project was not handled to perfection and